# What do the statement statuses mean?

> On the Files tab, each statement shows a status as it processes: reading, splitting, extracting, and categorizing, then Succeeded, Failed, or Duplicated.

Each statement on the **Files** tab carries a status badge that tells you where it is. Most move through a few working stages and land on **Succeeded**. You do not have to refresh, the badges update on their own.

## The statuses, in order

- **Not started.** Uploaded but not yet processed. Click **Process statements** to begin.
- **Enqueued.** Waiting its turn to start. A big upload processes in batches, so some statements wait briefly.
- **Recognizing.** Reading the text off every page, including scanned pages.
- **Segmenting.** Splitting a combined PDF into each account and each statement period.
- **Extracting.** Pulling out the individual transactions, dates, and amounts.
- **Categorizing.** Labeling each transaction and matching merchants.
- **Succeeded.** Done. The statement's transactions are ready to review.
- **Failed.** Something went wrong, usually an unreadable file. See [why a statement fails and how to retry it](https://www.counselpro.ai/docs/why-did-my-statement-fail).
- **Duplicated.** The same file was uploaded to this project more than once. The copy is set aside and left out of the totals. See [why a statement is a duplicate](https://www.counselpro.ai/docs/why-is-my-statement-a-duplicate).

The four working stages, Recognizing through Categorizing, show a spinner while they run. Enqueued, Failed, and Duplicated are steady badges.

> _Screen: The Files tab lists each statement with its status. A spinner means it is still working, green means it succeeded, gray marks a duplicate, and a red Failed badge means it needs a retry._

## What counts as done

A statement is finished only at **Succeeded**. **Duplicated** is also final, the copy is intentionally left out so nothing is double counted. **Failed** is the one status that needs you: retry it, and if it still will not process, [reach out to support](https://www.counselpro.ai/docs/why-did-my-statement-fail).

The project as a whole also carries a status that rolls these up. See [what the project statuses mean](https://www.counselpro.ai/docs/what-do-the-project-statuses-mean).

Source: https://www.counselpro.ai/docs/what-the-statement-statuses-mean